Beverage Spills - What to Do and How It Affects Your Warranty

We're sorry to hear about the spill on your keyboard! We have detailed cleaning instructions on our blog here: https://www.daskeyboard.com/blog/how-to-recover-from-a-beverage-spill-on-your-keyboard/. If you have the Ultimate model, you will want to keep each row separated because not all of the keycaps are the same size. If you mix them up, it will be harder to replace the keys on each row.

First Steps

1. Remove the small keycaps (letters, numbers, and similar keys). Do not remove the large keycaps, such as the space bar or Return, because they are extremely hard to put back in place.
2. Turn the keyboard upside down and shake it gently so the liquid and debris can fall out from between the keys.
3. Use a brush and compressed air (don't shake the can) to clean between the switches.
4. To clean the case and the tops of the keys, use a slightly damp microfiber or 100% cotton cloth.

Do not immerse the keyboard in liquid or put it in a dishwasher. For more cleaning tips, see "How to Clean a Das Keyboard."

If cleaning does not help, please submit a ticket through our help desk at: Open a technical support ticket

Please note that beverage spills are not covered under warranty. We also do not offer repair service for liquid damage.