Change your address

Orders are processed throughout the day and most ship the day they are received, so please contact us as soon as possible.

Shipping address

You can change the ship-to address on your order by submitting a ticket here:

Please provide your original order number and the new address in full.

If you need to change your delivery address while the package is in transit, or if it is returned to us and we have to re-ship it, we will charge a $10 fee.

Billing address

For the security of our customers, we are unable to see or modify billing information. If the billing address on your order is incorrect, submit a ticket asking us to cancel the order, then place it again with the correct billing information:

In your ticket, please include your order number and let us know that you want to cancel because the billing information is wrong.

Give feedback

Was this resource helpful?

Get support

Still need help?