Warranty for discontinued products

If you own a Das Keyboard product that is no longer in production and is still within its warranty period, we will exchange it for a similar product from that model line.

For example:

• If you own a DK4C Ultimate Blue and need a warranty exchange, we will exchange it for a keyboard from the 4C family, regardless of the switch type and cosmetics.

How do I start a warranty claim?

1. Check that your product is still within its warranty period. See "What Is My Warranty Period?"
2. Open a ticket through our help desk:

• Open a technical support ticket

1. Include your proof of purchase (your order confirmation email or receipt) and a description of the issue.

Please note that customers are responsible for return shipping costs. For full details, see our guarantee page:

• https://www.daskeyboard.com/guarantee/